Lucky Horse - Cheshire East

I have been a loyal customer of this restaurant for years, but my latest order was extremely disappointing. The food quality has significantly declined. The staff did not handle our complaints well and did not make any effort to correct the mistakes in our order or compensate for the poor quality. Unfortunately, we will not be returning to this restaurant again.

The food at this restaurant was delicious, but it took a long time to be served. They had mentioned that it would take 45 minutes to an hour, but it actually took 1 hour and 30 minutes after three phone calls. We were not pleased with the wait as we were all very hungry. Unfortunately, we had to heat our meals in the microwave as they were not hot enough.

I have been ordering food from Lucky Horse for over ten years and have never had any problems with the quality or service. The food is top-notch, the prices are reasonable, and they offer free delivery.

Phoned up at 1832 told 1 hour 10, it is n 2015 and no food served, phoned up again. Can't be bothered terrible terrible service.

Dont buy sweet and sour chicken is very very sweet!!! My kids put in into bin. Egg fired rice is super brown from soya souse and I am not sure if I have seen any egg in it, how ever is edible. Chicken in black bean sauce is ok, we have enjoyed it. Hot and sour soup look and tase almost the same as souse for sweet and sour chicken, but had some extra things in it very sweet again and I put in the bin. I love chinse food but this was very bad experien. I will not buy from them again unless they change chef. The place is quite cheap, they must increase prices in order provide better quality. The service is very nice and friendly. Hope they will read these all coments and do somthing about it as they are next door to me and I would love to have good chinse food near by.