Chipotle Mexican Grill - Chester

Hard to put my finger on. Everyone was pleasant enough but no one was thrilled to be there. Understand? I do like the food though. So I will be returning.

I was hoping that unlike the Chipotle's at home, the guacamole was actually blended, like you see on TV. I was wrong. It was just huge avocado pieces. Other than that, you can expect quick, good service. The food is fresh. I was a little frustrated when my son's order was completed and then two other online orders were filled before they checked to see if I was with him, but that was probably just an issue with staff coordination. They seemed like they were trying.

The service was good, I could only suggest that they put more fresh vegetables, avocado, lettuce pico de gallo etc, and be more hygienic and clean the grill where they cook the vegetables.

I always have an issue when I get food from this location. I placed an online order and of course when I get there it’s not ready and a bunch of other people are waiting on their orders as well. I finally get my order after about 20 minutes. I get home and the chips are beyond STALE and this is how much queso I was given…you’d think for almost $4 they would at least fill the whole cup. My bowl was packed full of basically just over cooked rice, burnt chicken, and very slim portions of everything else I ordered in my bowl. This is ridiculous and I literally have an issue every time I come here! A complete waste of money and my bowl was disappointing.

I come here all the time and never had an issue. I usually get the bowel but decided to get a burrito instead. The burrito itself was a mess, it was not rolled properly at all. More like a taco. The tortilla was so hard, I’m pretty sure it was stale. Barely any meat, but had globs of sour cream and cheese. It was disgusting. Please train employees to make better burritos here. I will be sticking to the bowels.