Dog Haus - Cheyenne

We have never experienced this until we went to dog haus today, casual racism… it’s September 13 at 7pm and my husband and I ordered online then went to the store to pick-up. We told the cashier our full name but she didn’t believe us. She asked what’s on our order and we said 2 hotdogs and sweet potato fries. She said, “hmm well these aren’t exactly hotdogs and rolled her eyes.” We were confused and explained that we ordered online and could show receipt but she didn’t want to see it. She began to try to pursuance us that the order she had was from grub hub or maybe DoorDash’s. We ended up pulling receipt on phone and she finally gave us our order and we left. Our name was written on the bag. It was obvious we were being judged.. horrible experience as we never encountered this issue here before until now. Couldn’t imagine coming back to be discriminated again.

My husband and I are on a road trip from California to the East Coast. We have one rule when we travel and that is we cannot eat anywhere that we could in California. So we were excited to try this out as the menu/ pictures looked promising.1st: I will give a thumbs up for what seemed like would be a cool atmosphere.2nd: I am guessing most people come to drink and food is just a bonus. (We don't drink)3rd: My husband asked the lady taking our order about how big the burgers were. And subsequently ordered the Hangover Burger. But they gave him the Hangover Burrito instead. If you have items with the same name you should clarify the order. Plus he ordered fries. The fires were way to salty and the salty bacon inside the Burrito over powered any of the other flavors.4th: I ordered the corn dog and tots. The tots were decent but nothing to rave about and the corn dog just missed the mark.Last note we walked away disappointed and honestly not feeling very well either. We would suggest just skipping it .... unless like I said you are just going to drink then .... good luck!

Took family and friends to the Dog Haus this evening. The food was great and came out quickly, the staff was freindly and very attentive. We will definitely go back.

The place is super clean, the environment very welcoming and the staff are friendly and make you feel at home.The food came out looking phenomenal and like you would see on TV. The taste was unique and delicious. I had the downtown dog and will be coming back to try more. My manager on duty was Jenn and she was very tentative to all customers!

Well we tried again- asking for tips at the beginning when you have the equivalent of Dixie cups for soda fountain?? out of cups. Then to go boxes are also only in smalls and you cannot eat your entire meal there because they don’t have the adequate insect killers to make your meal enjoyable. You should have accommodations for your people eating inside to not have flies buzzing around there landing on them and their food?How do you expect tips for taking an order and the only thing you have is less than anywhere else? We had hoped this time they would get it right- the food was always good once you get it. But nobody wants to pay to have flies buzzing around and half boxes and no real soda cups… should have stayed closed. You don’t have what you need: