Sarpino's Pizzeria Gold Coast - Chicago

I absolutely loved it. Maybe I've been on a calzone kick recently, maybe Sarpino's has the absolute best calzones of all time, who's to say?! I got a CYO calzone and the italian one, it was so good, I had to order it again the next time to make sure I wasn't dreaming. I ordered delivery through the Slice app. They were a little confused by my address, but called me quickly and it was resolved. There guys are open late and ALWAYS get it quick and right, I haven't had the opportunity to try anything else on the menu or even see the place, yet here I am; writing a review for a delivery calzone, it's that good.

This was our first time trying Sarpino's and we were not disappointed! The delivery was pretty quick and the pizza was amazing! My boyfriend was a huge fan of their hot wings! Definitely will be ordering again for our guests.

The pizzas are good. Customer service is bad; the place is run down.

I have orders from here to pick up a LOT and often late after midnight?. Every time I go, is there a young female employee maybe in the middle of twenty who closes the shop and is always incredibly rude?. She locks the main door before closing and has turned me away several times, even though I have already set an order I will pick up? it closes the memory over 30 minutes before closing time and lets the open character flash?. the entire opening to the restaurant consists of windows and she sees me and other customers waving and ignores customers completely? she's cold and rude and hates her job? I don't understand how she's still busy losing the company? I never want to be here for her.

I ordered delivery, waited an extra hour for it to arrive, and ended up with this. I immediately called and sent them this photo and was told I would be getting a refund. A week and a half later and 2 more phone calls, I'm still waiting on my refund. update It's been a few months and still no refund. Take your business elsewhere