Subway - Chino

There was a young man at the restaurant who was extremely polite. He kept responding with "sounds good" to the choices we made, which I found amusing, and we ended up sharing a laugh together. Overall, he was very professional.

The spinach wrap filled with rotisserie chicken strips, vegetables, and condiments was absolutely delicious. It was conveniently cut in half for easy eating. The staff made my order just the way I wanted it, and it was heated perfectly.

The staff were incredibly helpful and friendly. They provided clear explanations and let me know exactly what I was getting. Their service was impressive in both quality and speed.

I'm really disappointed. I've lived in Chino longer than this place has been open. I remember why I stopped coming to this location. Every time me, a friend or family member had come into this location over the years, they are so chintzy on theveggies. Every single time. I mean especially the lettuce! I mean that is just about the main ingredient in every sandwich andwhen they add THE smallest amount and you have to keep adding more til it even seems like a reasonable amount, WE DON'T need theattitude when we kindly ask for more. Never have we been rude and we always thank the staff for making our sandwiches, but comeon. Veggies don't cost that much to add a decent amount... then, ditch the lousy attitudes.

Subway, Eat Fresh, NOT! I find it totally ludicrous that when I place an order online, and show up 40 minutes later, that they haven?t started making my order yet. This has happened two days in a row now. Isn?t this what ordering ahead is all about? Iwas told at 2:00 in the afternoon, that they didn?t have the Italian Herbs and Cheese Bread that I ordered. That would havebeen nice to know, when I placed the order. Five hours into the workday, and you can?t provide what people order online? Nicebait and switch. The choices were now white or wheat bread. I opted for white bread. The last straw came, when I had toremind them that a BMT includes four slices of ham, and not just two. Been through the ?Ham Scam? a few times now. When I gothome, I find the bread was obviously yesterday?s batch, all flaky and crumbly, and not fresh. I won?t be returning here.