San Cristobal - City of Middletown

Terrible customer service, I went to pick up an order and apparently they didn't have it ready yet, the waitress told me that it would take 10 more minutes, without a problem I agreed to wait, then a very arrogant lady came out to yell at me that my order would take 20 more minutes because They had barely received my order when that was not true, so when I told her that I had already placed my order for more than 20 minutes she yelled at me to cancel my order because she was too busy, I told her to cancel it and she yelled at me that I canceled it and he turned his back on me, I want to clarify that I would never I was disrespectful but she was disrespectful to me, then they called my husband to tell him that they made a mistake and that my order was ready but we no longer wanted anything I will never return in my life and I do not recommend this place at all.

The owner and her family exhibit rudeness and disrespect, which is quite disappointing. They serve underage customers without even asking for identification. At their other establishment, Gallo de Oro, the drinks are overpriced—around $40 for a small cup—and the staff's attitude is unfriendly. It’s unclear why they are in this business if they cannot maintain a professional demeanor.

This place is quite disappointing, with food that is unimaginative at best and service that is equally lackluster.

I stopped here with some friends on our way back home from Wallkill, and we loved it! The service was great, and the place was very clean. Highly recommend!

The truth is, it is delicious and highly recommended.