Starbucks - City of New York

If you want lite ice, ask for half of the ice cup. There's NO restroom. There's only 1 bench area to sit; the rest are stools.Vegetarian options: They have nondairy milks available

The atmosphere is tense and passive aggressive. a girl with red hair was giving a lot of attitude to other baristas openly. made for an uncomfortable

Second time my drink is cold (I always make sure to say hot) :(Not sure why

Walked in and waited for the cashier to finish what they were doing (understandable as they were working the bakery) but as they came back to the register they never asked if I was ready to order but proceeded to tap away at the screen (unsure of what they were doing) then an EMPLOYEE cut in front of me and started placing an order. After seeing that, I ordered through the app and had to wait 10 minutes for my order…had I been able to order at the register I would’ve gotten my drink in 5 minutes and could’ve grab my breakfast but nope couldn’t do that because EMPLOYEES are cutting in front of customers. Never coming here again, I’ll be ordering through the app to pick up my drinks because the customer service in here is terrible.

I waited 20 minutes to get a sandwich warmed up and the manager with the red/pink hair is very rude