Kfc - Clinton

Terrible service and the toughest chicken strips I've ever encountered! I wouldn't even feed my dog from this restaurant!

There was only one employee working at the restaurant during my visit, and she was managing the drive-thru, front counter, cooking, and restrooms all by herself. She was incredibly busy and it was quite irresponsible of management not to have anyone to assist her. I noticed several customers left in frustration because of the long wait times. Despite the situation, she remained composed even when customers expressed their dissatisfaction. If I were in her position, I might have considered closing the dining area and focusing solely on the drive-thru. She was clearly performing the job of at least four people but only receiving pay for one. It's a shame that management doesn’t seem to recognize and appreciate hardworking employees like her.

There were 3 or 4 people working, but one girl was doing everything on her own. She really put in a lot of effort to take care of all the customers, and I just want to commend her for it. On the other hand, the male employee was on his phone and seemed more interested in that than in his job. He might be better suited for a phone-related job rather than fast food. Customers should always come first, not your phone.

Since the split from Taco Bell the food quality has risen but customer service and speed is way below average. The management needs training on ensuring enough food prepared for the busier parts of the day. I ordered 5 piece chicken strips and chickensandwich online. told order be ready at 1744. arrived 1740, received food at 1809, even if they started cooking at 1740 Ishould have had food by 1755 (15 min). They fall on the lack of employees excuse, but I believe 5 employees is plenty for thisstore. And why is the general manager not more involved?

You should just close this place, 630 pm and you don?t have any dark meat chicken? Twenty minute wait is bs!!! Not the first time this has happened plus your menu board has been broken for over a year now. Fix this dump or close it.