Dunkin' - Cohoes

Barristas know me with name and usually get my coffee order right. Always pleasant.

The staff is always friendly, and the food is served promptly.

Seemed like only one person was working so long wait in drive thru. Happy with my drink.

It's a Dunkin', but the service was excellent—friendly and quick! Almost too quick, actually; everything was ready before I even had a chance to put my change in my pocket.

I visit this place frequently because it's on my way to work. I usually avoid the morning rush, so I can't comment on how busy times might affect orders. However, my experience has been inconsistent. Today, I received a coffee that was only filled halfway, lukewarm, and had an off flavor. Additionally, the egg croissant sandwich was cold. Did I end up with an order that someone returned or one that was made by mistake? Paying $9.00 (plus a $1 donation tip) for this quality is unacceptable.