Taco Bell - College Station

I love this place. But the "no interlocutor' that they work in the drive thru, which you give your food should not be in the drive thru. The last face I see holds out my food and says nothing... It makes it unpleasant and always ruins my experience. Time. Say everything, hello, thank you, come back or even just a smile or nap. It is always the same experience. I am an enthusiastic Taco bell customer, but this place always makes my feeling a way.

The inside setup sucks. Having to order on a screen, getting someone's attention is impossible cause they all face away from the counter. Put my order into the computer screen twice and after waiting for 35 mns I walked out. I did notice not one person in that whole time paid cash...maybe taco bell is done taking cash.

This Taco Bell service is horrible and last night was unbelievable to sit in their drive thru for an hr for Uber eats and employees not doing their jobs and laughing and joking around is unacceptable

Store manager told me that they don’t care about the offer on the website or the app. Not that Taco Bell will do anything about it.

Depending on the day time frame you go depends on the type of service u get. I would say daytime is the best if u have any issues which at this location you will.I understand this location is very busy, but take a place like in n out or chickfila, or even canes 90% of the time my service is excellent something Taco Bell needs to work on. I can deal with a wrong order and explain and have it corrected, what you cant take back is bad customer service. I dont want to see anyone walking around doing nothing especially if there's a long line and my order is wrong.I also want to be told that my favorite potato tacos are missing the sauce because they ran out, some may think it's small but if u dont eat meat or just want a lower sodium option then they need to explain that a piece of the product isnt available. Luckily because I expressed concern to the manager he was very accommodating but the issue could have been solved with a more mature staff member. Also taco bell, please please please have a worldwide meeting with all of your general managers and have them put all staff on the food line that can tell when food is cold, hard, needs to be wasted, soggy all of this. The pricing doesnt match up with the quality or even quantity of food. To pay 10.00 for 3 soggy tacos you should be ashamed as a whole company. Read your reviews for your stores and u will see how the numbers add up. Oh and bring your meximelts back and get rid of this insane 1 taco a day membership it's insane to think someone other than a toddler could eat one taco a day at least make it 3 and work the pricing on that. Or better yet give me a call I'll help u will the logistics of what you customers want. Its simple keep up with your stores and you'll see a profit and hire people who want to work and maybe give them more of an incentive to.