Chipotle Mexican Grill - Columbus

This is my third visit to this restaurant where they consistently run out of items without informing customers beforehand. No tea? No guacamole? No salad dressing? It's not the most affordable dining option and it's always disappointing. The staff is unapologetic and seem unconcerned. It's very frustrating and I hope they work on improving their service.

A chicken dish ordered and the part was small. no wow barely in there, bland taste and of course there was a long hair in my eating when I came home!

Rude employees. Especially the employee who made my bowl. No greeting, No hello, no how can i help you. Just stared at me with an angry look on his face. Acted like I was inconveniencing them by coming in. Cold ingredients. Look and tasted like they had been sitting out for a while. Probably full of bacteria. Threw my bowl away when I got home. Not my first experience like this at this location. Hadn’t gone in months but was in a time crunch to get dinner so I decided to give them another chance. Will not be going back.

Chipotle is going way down hill. These location especially has me choosing other imagineers for food. Got a bowl last night and had them do a tortilla on the side for me. Well, they never put the tortilla in my bag and the entire bowl was cold. No heat at all from chicken, peppers or beans and the rice had so much water excess that it made me disgusted. Sorry chipotle, but, you need to step your game back up

Every time I order something from DoorDash, it's always incorrect. This time, they forgot my rice and salsa, and my friend's bowl was completely wrong as well. When trying to contact them, the automated system makes it impossible to speak to a live person. I would go in to get it fixed, but the staff's attitude is unwelcoming. Overall, Chipotle is not what it used to be.