We Deliver Cookeville

Never received any food and was promised a refund that I didn't receive.

Every time I order with We Deliver as the delivery service it takes about an hour and a half. Last time I do this.

I never leave reviews but this service has not improved in years. Ordered many times and RARELY do we even receive it. tonight was it for me. borderline fraudulent to accept all orders knowing you can’t fulfill most of them. get more drivers or cap out orders.

I ordered my food at 5:29pm on a Monday for a 30 min delivery. After 30 min of no activity on the tracker, I tried to reach out by phone, the website message center and FB messenger. With no luck for about the first HR. Which at that point I received a auto text saying they are running behind.then followed by driver is on the way to the restaurant. 15 minutes later still no movement on tracker. 1 q/2 hrs later my food arrives driver says she is running behind I expressed concern and ask if she is the only driver. She said no ,why .I said because my food feels cold.She got rude and said it was impossible because they order the food once they get there and wait for it. I worked for this company and I am aware the call or order online hen they are on the way to the restaurant, so it is ready when they get there. At 8 pm I received a ride messenger reply that I didn't respond to instantly and got a HELLO! message right after only for them to ask did you get your order? I respond yes and was told to check my email. I got a $5 future credit. Which is fine , I never wanted anything other then a response when I was clueless to where my order was. I never had an issue like this before with them.

Great place and friendly customer service just cost to much to get delivered need to start offering ways to get free delivery or take the charges down some.someone like me will Automatically pay it bc I can't drive and I don't have transportation but it cost to much to get deliver and I only order once a month bc of the high prices....