Nuevo Vallarta - Counce

I was just sitting there trying to eat my food and the waitress asked me if something was wrong. I said no and she came back in my face pestering me telling me not to look at my husband and look at her and tell her what?s wrong? After I tell her nothing iswrong with the food again she won?t leave me alone!! At this point I just told her that she was the only thing makinguncomfortable!! And then she proceeded tp be rude to me?She was obviously drunk because I?ve never seen that lady a day in mylife and she was acting really weird like she thought I was someone she knew and didn?t like. I thought it was in my head when Iwalked in but I don?t think it was after that weird and upsetting convo with her. She couldn?t even get her words straight. Thefood was perfectly fine the service was not it at all and we ended up leaving with our left overs because we were uncomfortable.Also, they couldn?t make a fiesta fajita (steak, shrimp, and chicken) , but they could make steak , shrimp or chicken fajitas ?That makes no sense, why don?t you just mix them to make a fiesta fajita? That wasn?t our issue though, the service was awful .I?m literally shaking as I?m typing this , I just wanted some Mexican food ?

The food is good but the customer service is awful. Every time that I've been there with my husband, the staff would walk right past us for a few minutes before even saying hello. We were dining in last Friday and it was busy and they were short staffed. Iunderstand how that is, I've worked in restaurants and bartended for years. But there is an etiquette to giving great customerservice. Most importantly, if you do not have time to get to a guest, you always greet the guest while walking by and assurethat you will get to them in just a moment. I dont know how long we waited before someone even said hello to us. Maybe 20-30minutes? We would have walked out but we were already there and we were starving. We noticed empty tables and couldn'tunderstand why someone didn't direct us to an empty table. I stopped an employee to ask how long it would take before someoneacknowledged us. He shrugged and said he didn't know and walked away. I will say that even though our server was incrediblybusy, she really really tried to take care of everyone the best she could. She was honest about it....instead of ignoring us.Everyone else in the building needs retraining of restaurant customer service. I will never eat here again. I tried too manytimes and I'm just done. There are other places to eat in pickwick.

Eating was good, service was ok. no soap or paper towels in the women's room. margarita was extremely salty. had to ask for serviettes and cutlery.

Poor service. No one came to put us, give us menus or take our order. waited 20 minutes and went. never back or recommend to all customers.

I’ve gotta say this was maybe the worst Mexican food I’ve ever had. It was cold, it was under cooked the salad was dismal and it kept me all night. Further the service was not good at all and it cost too much. Stay away.