The Water House - County Durham

Best place to drop into for a drink while waiting for the late bus home.

Went in and my partner wanted to use the toilet first. I immediately got approached by a rude woman within seconds questioning what I was doing I said I’m waiting for my partner and she had a sense of hostility toward me saying ‘right, ok’ as if she wasn’t understanding what I just said then goes to the bar gets a piece of paper starts scribbling TOILETS FOR CUSTOMERS ONLY’ whilst bitching to her colleague and sticks it on the door before my partner had even finished with the toilet I immediately walked out because how rude? Silly woman could’ve said something to me, there’s ways and means of saying things and her customer service was just not good whatsoever. It’s a human right to use a toilet also, mrs. entitled. It didn’t affect you my partner going to the toilet, maybe if you were warm and welcoming we’d have thought about coming back but I wouldn’t feel welcome, thanks for your lovely service.

BASICALLY A STUDENTS PUB TOILETS ABSOLUTELY MINGING WORSE THAN WHEN IT WAS WEATHERSPOONS

Not an inclusive place. There was a big woman on the door without an SIA licence who told me I wasn't dressed well enough to be allowed in. I'm a former model and was dressed much better than her and this was 5pm on a Saturday afternoon. She sure showed the bouncer stood next to her who was boss. The clothes I had on cost over £500. She seemed to be waring a primark skirt, tights and blowse with slippers on her feet. I'm suprised I was refused entry as last time I was in there I was having a meeting with the boss of a well known venue in Durham city center and was treat like a VIP. I guess she didn't recognise me without my suit on. If you go to this place be prepared to be judged and embarrassed at the staffs descretion.

A cafe would have been nice while waiting for your bus