Mcdonald's - Covington

Service: Take out Meal type: Dinner Price per person: $10–20 Food: 3 Service: 4 Atmosphere: 3 Recommended dishes: Hamburger, Cheeseburger, Happy Meal Parking space Plenty of parking Parking options Free parking lot

Service: Take out Meal type: Breakfast Price per person: $10–20 Food: 4 Service: 5 Atmosphere: 5 Recommended dishes: Mcmuffin

I waited at the counter for 10 minutes while all the employees just stood around looking at us. Finally, the manager told us that there was no one available to operate the cash register and that we had to use the kiosk instead. When I turned to the kiosk, I found that one of the screens was broken! I can’t wait for AI and machines to take over their jobs since they seem too lazy to do them! It will be amusing to see them protest or give interviews on TV about how unfair it is. Overall, the service was terrible. Rating: 1 star.

The customer service was very poor. Food: 2/5 Service: 1/5 Atmosphere: 1/5

I confronted her, saying, "Excuse me, I asked you nicely why you snatched the cup." Her response was dismissive, and she simply waved her hand at me, saying "boy, whatever." To make matters worse, two other employees laughed at the situation as if it were a joke. It's frustrating, especially considering how much money I spend there—last year alone, I spent over $6,000 at this location and a few others. It's disappointing that one bad employee, especially a manager, can show such disregard and disrespect for customers.