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Bidra med feedbackI always have a great experience at this location take out or Dine in have always been on point. Everything is cooked fresh and steaming out! Due to those reasons, you might sometimes have to wait a lil bit BUT trust me it's worth the wait!Servers are always friendly and go the extra mile to satisfy any requests you may have. Love the food and I highly recommend anyone who's passing btmy deep Ellum to make a stop there.
I live at least 30 miles from the Deep Ellum location in Dallas and over time I’ve driven that 30 miles each way to get this chicken however, that ended today. A slow decline in employees that understand the basics of customer service is what could be the difference in success or failure. Twice I’ve called checking on pricing only to be put on pretend hold. Just laying the phone down while I hear the complete operation go. Today I decided to see how long the guy would keep me waiting before coming back with the info on pricing I had requested. “What are your specials for today?” I was left listening for over 20 min til I heard someone pick up the phone. They held it for about 30sec and then hung up. Not once did they say a word. Places that allow customer service like this would be boycotted no matter how good the food is. People today charge outrageous prices for their products and treat you like garbage in the process.DOES THE OWNER KNOW THE CONDITION OF HIS CUSTOMER SERVICE ? If they do, they are justo blame.NO MORE GUS AND NO MORE GOOD REVIEWS VIA WORD OF MOUTH FOR ME.For management: last bad call was approximately 4:50pm Sunday Nov 12
Just a regular chicken place. Nothing special. Nothing as world famous. When you are hungry and the food is hot there is a kick. As the food gets warm to cold there is no taste no flavor. Again... just a chicken shop.
Service was fantastic the several times we've been here. Food is always hot, fresh, and tasty. Ambiance is great, smaller place but it's still great.
Some of best fried chicken I have ever had and we also tried all their sides and they all were so good! I could not even choose a favorite. If you don’t have room for dessert it is a must that you take some to go!! You’ll thank me later
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