Sonic Drive-in - Dallas

The customer service at this restaurant was wonderful. The only issue was that my drink was missing the nerds after I had to change the flavor twice because the machine was not fully set up yet.

Make sure to double-check your change and review your receipt if you're paying with cash at this restaurant.

I would give zero stars if possible. This particular Sonic has gone downhill. I used to receive fresh food, but now it tastes like cardboard and rubber, as if it has been sitting out for a while. The burgers that were once juicy are now dry. I believe they need to hire some individuals of Mexican descent, as I have noticed that fast food restaurants with Mexican staff tend to have fresher food. The fries I received today tasted as if they were not freshly made, but rather reheated. I am no longer a customer after this experience. I am willing to drive further to ensure that I receive fresh food worth $40-50. Additionally, the customer service is lacking, as they become upset when asked for condiments.

I’ve tried going to this drive thru before. These are the people who are “killing” sonic. I used to love going to sonic for breakfast but owners like these are ruining this place need to go next door to Arby’s and learn how to run a real fast food establishment.

JUST PAID FOR A SONIC BLAST THAT THEY DOUBLE CHARGED ME FOR EXTRA OREO AND THERE WAS NO OREO BLENDED IN, JUST ON THE TOP. THE MANAGER WANTED TO ARGUE ABOUT ME GETTING SOME ON THE SIDE AND SAID SHE'LL REFUND ONE OF THE EXTRA CHARGES. OK, SINCE MY MOUTH WAS REALLY SET FOR THIS BLAST. THEN AS IM EATING ON THE WAY HOME IT HAS ICE CHIPS IN IT, UNLESS THE ICE CREAM IS FREEZER BURNED WHY WOULD THERE BE ICE IN IT? AND TO TOP IT OFF THERE WAS A CHUNK OF PLASTIC INSIDE OF THE BLAST AS WELL. NEVER COMING BACK. SHOULD HAVE FOLLOWED MY MIND AND WENT TO BRAUMS. THEN WHEN THE MANAGER REFUNDED MY CARD SHE HAD THE AUDACITY TO ASK FOR THE $0.50 BACK SHE GAVE ME EARLIER.