Charleys Cheesesteaks - Danbury

The person who takes my order is consistently rude and makes one feel as if they are wasting her time. Fortunately I am usually prepared for her and practice my order in line but even then I'm too slow! This trip they had a new cook!! Unfortunately they where clearly very undertrained and did not know what ingredients where what leading to a sandwich that was not what I ordered. They tried separating my molten hot order on the griddle but at that point the battle was lost and I realized if I was going to have a chance at eating lunch I needed to cut my losses and walk away so I did. In short, avoid this trash food court restaurant at all costs.

I ordered my sandwich with no tomatoes and I see the woman putting tomatoes in my sandwich and gaslit me saying No I didn 't, what if I was allergic? That 's a lawsuit waiting if I was overall food is good

Waited over thirty minutes after placing order to receive a sandwich that is missing toppings and cheese not even melted. Staff were very rude place was not clean at all.

Ordered a teriyaki cheese steak hardly any teriyaki on it mostly cheese when asked if there was supposed to be more teriyaki the worker gave an aditude an said that's how it comes if I wanted a cheese and bread sub I would have ordered it Charley's is going down hill its not the same like it use to be will not be going back to Charley's

I ordered a chicken California supposed to have ranch dressing and tomatoes on it. All I got was a few measly pieces of dried out chicken and some cheese. You had one job!!