The Narrows Bistro - Dartmouth

I do not recommend staying here. This place operates like a homeless shelter for individuals with substance abuse issues, and the hotel doesn’t disclose this upfront. The conditions are poor, and the staff doesn’t take your concerns seriously. I suggest looking for accommodations elsewhere, as this hotel is not only misleading but also unresponsive to complaints.

I can't believe you're charging full price for rooms while the hotel is secretly functioning as a homeless shelter. The elevator was nearly unbearable because of the smell of tobacco and marijuana. I also had the pleasure of experiencing the screaming at 3 AM. You should be ashamed for hiding this information from paying customers before they book and arrive.

I had the worst experience at this hotel. It appeared to be accommodating homeless individuals and those in transitional housing, which led to an uncomfortable atmosphere. The lobby, entrance area, and parking lot were filled with people smoking, spitting, and yelling, making us feel very unsafe during our stay.

Booked online at 200 plus CAD for this room. I wish it was disclosed that it is a homeless shelter prior to booking as I would have booked elsewhere. First off they would not honor the 76000 points I had as they 'expired ' due to Hilton policy. You know who doesn 't operate this way? IHG Rewards. As such I was not able to book my stay with the 50000 points required and it cost over 200 for the night. The staff are fine, and the location would be convenient if not for the homeless people. I understand everyone has the right to stay there, but I also feel it should be disclosed prior to booking so people make informed decisions with their money. If it were just me and I was on business it would not bother me personally. But with my wife and two small children it was a bit much. The elevator was never empty and always smelled of cannabis and cigarettes. The hallways too. Upon waking up everyone in my family was congested and stuffed up. The beds are way too soft and lumpy and sleep was not great either. I was unaware there is a difference between a Hampton and a Doubletree and as such was surprised there was no included breakfast. It is on me for assuming a 250 a night room would include breakfast, but needless to say was still disappointed. I have had back to back bad experiences with Hilton now and I will be changing my loyalty to IHG.

Took my family to stay at the Dartmouth doubletree during March break, and what a mistake that was. When we arrived we noticed a lot of “sketchy” looking people wandering around and hanging out in the lobby, we later found out that this is because the hotel now has multiple floors allocated for homeless people. I would suggest staying far from this hotel unless you want to spend time surrounded by people with mental illness and drug addiction