Wendy's - Dearborn Heights

For the breakfast service was excellent and my order was hot and correct. I see why they waited so long to have an breakfast menu that saves the best for the last time and the new frost is a

Prices go up portions get smaller. Wait times are ridiculous food taste like ****! Will never go back, I should've known better going to a fast food restaurant. Absolute garbage!

This particular visit was excellent. Fresh hot french fries, delicious chicken nuggets and the double stack was off the chain. No complaints at all. The 5 dollar meal is my go to meal for lunch. Shout out to the staff.

Why does it take fast food, a half hour just to move the line. Not even talking about my order. Just to get to order.

This place needs to close or get all new staff. Today is the SECOND time I sat in the drive thru without getting any service. Last time no one came to the speaker and didn't acknowledge me at the window. RUDE. Today someone came to the speaker, asked for my order, and never said anything after I ordered. I waited and said hello. I assumed they were having problems with the speaker because the car in front of me was at the speaker for at least 10 minutes. I sat in line for a total of 20 minutes and only waited because my kids asked for Wendy's. After stating my order and getting no response I pulled up. No one came to the first or second window. What is so hard about telling customers that there is an issue going on. Don't waste my time! I wouldve been understanding had someone simply acknowledged me. Honestly all of you would be fired if I was the owner because this is unacceptable. At least tell people you're closed so they can leave right away. If you see my reviews, the majority are very good, I only do this when a place has TERRIBLE customer service.