Glynne Arms - Deeside

I love the decor/refurb that they have done to this place.

What a fabulous spot! A friend of ours wanted to meet us over the Christmas holiday while we were in Cheshire, and this place was close to her so became

Love this place for dinner and drinks and in general just being with friends._Great food and drink and all very reasonably priced._The layout is a little

The food here was really good. Let down by the service. We had to ask for our drinks after the starter arrived, we had to ask for Toast with the pate the server didn't know if it came with it or not. Roast beef dinner was the best we have had for miles around though. We asked for dessert menus which we then had to ask for again after 15 minutes. We eventually ordered ten minutes or so later, and then decided to get the bill after 20 minutes when the desserts never arrived, we did get soup spoons though as apparently that's all they had. I imagine there were dessert spoons somewhere but it was probably easier to just give soup spoons as it saved them having to leave their chit chat to go and find them. There were a couple of efficient staff behind the bar but the floor staff, of which there were plenty just stood chatting and drinking by the coffee machine ignoring everything that was going on. Such a shame, especially as the food is really good. If you can't offer efficient table service then just adjust your offer so customers can order at the bar. Customers don't mind paying a fair price for good food if the service is good too. Its not hard. It seemed the place wasn't managed tonight maybe it was just a bad day but puts you off a revisit when this is already the second time we have had this experience.

Six of us went for a meal just before Christmas. A very disappointing experience with both service food. Discussed with member of staff at the time but no real apology or resolution. Emailed the manager (had to follow up 2 weeks later for a response). Glad to hear they’d address staff training issues but disappointed with their response to food issues. Six dishes over 3 courses were not good (under/over cooked, cold etc) and the response was that we should have sent them back to the kitchen. I think an issue with one dish is acceptable but 6 dishes?!! Emailed again questioning their response to the food issues…2 weeks later still awaiting a response (again I have followed up to prompt a reply…but nothing). Would definitely not recommend for food maybe nice place for a drink. Going out for a meal at the moment is a real treat with cost of living etc so feel really cheated by our experience at the Glynne Arms