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Bidra med feedbackThe drive thru yesterday was bad. The first voice that came on asked if I was using app or if I wanted a strawberry pie. I said no and then the person who took my order I could not understand them and I had to say twice what drink I wanted and I asked for an apple pie and didn't get it. The people at the pay and pick up windows were pleasant but why have to place an order with someone who can't speak English? Rediculous!
Used drive thru. Great service with a smile and food was fresh.
Customer service sucks every time we try to go to McDonald's. I think that it is, they hire young high school kids that have no clue how to be friendly to customers. Also, the last couple times we've gone we've gotten cold french fries and cold burgers. This is one of the reasons we rarely eat at McDonald's.
The ONLY reason I go is because my son loves their double cheese burger and to play with all the kids on their play equipment.The Denison location needs proper management, customers standing around waiting on food, only to find out their orders were lost , and this place has been so dirty every time we 've been. All the tables are dirty, the floor is even worse. Forget the play area. That room has to be on OSHA 's watch list. Food and trash everywhere. Never a clean table or place to sit, always dried up sauce stuck to them, so much food and trash on the floor under the table. I usually just scrub the table and seat with napkins and their hand sanitizer. Last visit, no sanitizer in the whole place, so I asked an employee if they have a wash cloth or something to clean the table. He asked a manager what to do, She handed him 2 tiny packets of alcohol wipes to do the job myself. Trust me, it didn 't clean anything. All the tables in the play area were so bad. I had to go to the restroom and wet napkins with soapy water. They have an employee standing at every station in that cook area, but not a single person designated to keep the place clean.
I've never liked McDonald's so I don't eat it and I definitely do not buy it for my kid often at all. The staff here at the McDonald's in Denison are absolutely horrible. They are very rude and I know for sure I will not be spending anymore money with them.
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