Bollywood - Derby

Conveniently located off the A38, the Bollywood Indian Restaurant has the makings of a good eatery. A charming, welcoming entrance, waiting area and welcoming staff are a huge plus as is the interior design and decoration. Nevertheless, the glitz and glamour is let down by so much. 1. 15 minutes to finally get a menu for a party of 9. 2. 30 minutes for Poppadoms to finally arrive. 3. A further hour for main courses to arrive. 4. The waiter had no idea which dish was what. 5. One dish was served twice whilst another was forgotten; the forgotten dish arrived 5 minutes later and tasted 'not bad '.... just tasted of 'nothing. ' A supposed rich cardamom sauce tasted like thickened gravy with a touch of ground white pepper; supposedly a 'hot ' and flavourful dish; so did they just throw something together and hope I didn 't notice. 6. Value for money; £15 for a main course without rice? Rice dishes served looked suspiciously like supermarket steamed flavoured rice 's al a Uncle Ben 's... 7. Whilst really nice to have finally have a place playing atmospheric Indian music rather than pop, R 'n 'B or elevator music, neither my partner or I could actually hear family members speak across the table as the music was excessively loud. 8. A loud fire alarm sounded half way through the meal for about 2 minutes. Whilst clearly it was set off by a 'sizzling plate ' no announcement was made by the management; no 'please evacuate ' or 'please don 't worry ' announcement... This is the second time I have eaten here for a large family gathering; whilst there are plenty of staff, service has on both occasions been not very good; the food whilst not 'bad ' per se, is absolutely nothing to write home about; and it is I 'm afraid, over priced, overly loud and over rated....

I recently celebrated my son's 21st birthday at this restaurant and had a wonderful experience. It was great value for money and the food was exceptional as always. I have been here many times before and they have never let me down.

Was really surprised by this as I was recommended that this place was good, I picked up the order and didn’t take too long to come out. When I got home my partners curry had a hair in it and there was about 5 or 6 peices of chicken in the madras. Cost £43 odd quid aswell so that was the worst bit. Expect a lot better if your paying good money. So yeah last time I’ll be ordering from here.

Takeaway disaster we ordered food at 5.15 it arrived at 7.30 after numerous phone calls as to it whereabouts even spoke to the manager after 7pm who just said we shouldn’t have been told it would arrive within 40 minutes. But 2 hours 15 minutes is a joke with no offer of discount we’re very disappointed

I don't usually write reviews for takeout places, but I had to share my frustration about this place! We had never tried it before, but always talked about giving it a shot when we drove by. Big mistake. The food was delivered late and the order was incorrect. When I called to complain, it was a struggle to get them to fix the mistake. I had to explicitly state that I wanted the correct items. The customer service was lacking and my partner even mentioned that the staff member was rude. First impressions are important, but it seems like they don't care about that. My partner received his curry, but mine didn't arrive until over half an hour later. It was so bad that I couldn't even finish it, and I never leave food uneaten. The coconut overload made it taste more like a dessert sauce than a curry. The naans were also subpar. Overall, we were not impressed and based on this experience, I would not recommend this place. We will be sticking to Balti International in the future.