Jack In The Box - Downey

The restaurant is dirty and the parking situation is strange. I ordered a double jack clmbo advertised at $5.99, but was charged $8.78 after tax... The bathrooms were not clean and an employee has to buzz you in. The bathroom sinks don't work well, so I hope the employees have a better way of cleaning their hands when they make your food.The food was served hot and was prepared decently enough. My order was correct, albeit my order was the only one being prepped at the time. The soda fountain was broken, so the staff has to fill your drinks.I gave this experience 2 stars because the staff were attentive and friendly. Still, I don't think I will be back to this location unless the glaring mismanagement of the facility is fixed.

Not sure about atmosphere as i went through drive-thru. If you order the ultimate cheeseburgers make sure you tell them to go easy on the ketchup as i hate the fact that it seems they go a bit overboard on it. You cant enjoy the burger when theres ketchup getting on your face and litterally pouring out of the burger after every bite.

I went there last Friday and I watched the cook take fries that were already cooked and refry them. My egg rolls tasted old. This confirmed my suspicions that they are reheating old food. I am thinking of calling the health department. This is the the first time I have gone there in the past couple of months where my food does not taste fresh.

The older man that works around 3 o'clock in the morning is an absolute gem. Not only was my food, delicious and warm, it was also fast and excellent service. And overall feel like that man deserves the proper recognition. Whoever he is, I wanted to say thank you

I've been waiting for someone to answer the phone for the past 4 days or even an email response after contacting them through the online form. I placed an online order last Friday and when I arrived to pick up the food the store was closed. The outside smelled like sewage and they refused to open the door to at least answer my question. I am waiting to be refunded and no one seems to be concerned. I would not trust anything coming out of this restaurant especially after the apparent sewage problem they had.