Kfc - Downtown Littleton

Really awesome service. Was parked for fresh food and indeed was fresh with a cake and hospitality. The person that gave the food to me was great, forgot to read his name tag but he had a blue shirt on. Everything was great. This was 5 minutes ago ?

I only walked into the store for a pick up, but it was very clean and the service was fast and friendly was greeted within just a few moments of walking into the door and somebody confirmed my pick up. When the leader Carlos realize that an included coupon for my meal wasn’t applying correctly, he made sure to make the problem right! Will be coming back plenty!

Manager “Melissa” hung up on my fiancé when we called. Got home (25 minute drive) and the famous bowl that was ordered literally only had mashed potatoes and corn… umm missing the chicken and cheese? Then I stirred it around because maybe the chicken and cheese was hiding, nope but a fly was. This was beyond irritating and disgusting as it was 9 p.m. It was even more frustrating when the manager hung up on us for requesting a refund, after we said that the 25 minute drive was not feasible. Thanks for ruining my dinner. I am disturbed and grossed out. If you’re looking for horrible customer service this KFC location is perfect for you, you’ll leave with protein… not chicken.. but bugs. I’ve always been one to comment on great service and ignored bad but this was so awful I had to share

Chicken good as usual but did not get any biscuits with our 12 piece meal

There was some little boy with his voice still cracking answering the speaker. He tried making us come in to pick up a mobile order that the app told me had been ready. We went through the drive thru twice for it and some preppy little girl also snarked up with an attitude”just come inside or you’re not getting your order” these kids literally refuse to do their job. Someone should check the cameras and see what they are actually doing. Not only did I get a refund but the food was terrible.