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Bidra med feedback90 minutes. That's how long we have been waiting for our pizza order tonight an order that had all the extras, all of the favorites just for our little birthday boy. This was his desired birthday dinner tonight. Unfortunately, he wasn't able to enjoyit, because he fell asleep waiting...and is now in bed. The pizza is still not here. For some reason, DoorDash is delivering ittonight and it appears they are making multiple deliveries before ours. So disappointing. We won't rely on Papa John's forspecial occasions (or any occasions ever again. (EDITED TO ADD...Our order finally arrived. The pizzas are cold and our orderof garlic bread sticks is actually a supreme pizza, which not a single member of our family will eat...??????????? Worst.Service. Ever.
How is this okay? Burnt food? Last week my pizza was undercooked and this week my breadsticks are burnt to a crisp. People pay the papajohns premium and expect good food not food like this. I doubt I will be ordering from your store again.
We have an office on the same street and frequently order from this restaurant. Today, I placed an online order and needed the pizzas a bit earlier, so I called to see if that would be possible. I didn't catch the name of the person I spoke with, but they took care of us without any issues and were very professional. We absolutely love their pizza and will keep ordering from here! By the way, if you haven't tried their fresh spinach and tomato Alfredo pizza, it's amazing!
The New York style pizza isn't as thin as their thin crust option; it has a thicker crust that doesn't have the typical flop of a New York pizza, but it is thinner than their regular crust. The chicken was tasty, and they were generous with the portion. One downside was that the garlic cheese sauce didn’t seem to be sealed well—it leaked in the box. I would recommend doing pickup as the location can be a bit tricky to navigate, but there are spots where you can quickly stop to grab your order. I picked up my pizza on a Saturday night around 7:30, and I was impressed by how quickly they had it ready.
I have to confess that I almost decided against ordering from here after seeing all the negative reviews. I'm so glad I didn't listen! We tried two different types of parathas, and they were both fantastic. Each one was generously filled, and I only needed half to feel satisfied. Mine had so many toppings that some of them spilled out! We also ordered breadsticks, and they were excellent—crispy, with just the right amount of flavor and not at all soggy. I even had a small pizza loaded with toppings. I had seen numerous complaints about soggy food, but there wasn't a hint of sogginess in my meal. My only minor complaint was that the garlic dipping sauce could have been a bit more flavorful, but it was still enjoyable.