Vatel - Drummoyne

Meal type: Dinner Price per person: A$200 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Escargot

Lovely food and terrific value. Service: Dine in Meal type: Dinner Price per person: A$40–60

Absolutely fantastic service and food was devine. In addition, I had left one of my earbuds behind by accident. They called every single booking on the night to find the rightful owner. This is one establishment I will be back again and again. The follow up on the earbud just shows the pride they have in service excellence. Meal type: Dinner Price per person: A$60–80

After dining there last night and now reading the absolutely appalling response my colleague received I believe it would be more than appropriate to provide some further points since apparently the extremely condescending service that we received in store carries across to how they take on feedback. From the moment we walked in we were served with extreme reluctance as if by choosing to dine there and provide this clearly small business with our business was an inconvenience. As previously stated we were all ID’d multiple times I can understand that this is a precaution the business must take especially since some of us including myself are quite young (19) however the two individuals that had approximately 3 drinks over the course of 1-2 hours are in their mid to late 20’s (27 29) on top of this my other colleague (21) would not be served another single drink after having 1 over the course of 1-2 hours. The way they spoke to us was extremely condescending we were not ‘young people looking for a night out’ as they so rudely stated in their response to my colleague we were having a work dinner which was made clear over the phone when making our reservation they also had no issue critiquing our food choices as a few of us had similar orders which the old woman was clearly unimpressed to hear. I would not recommend wasting your time or money here you will be miserable due to these ageist business owners.

Asked for a second bottle of wine after sharing one with two people and Philippe would not give us another one. The first bottle was 7.1 standard drinks, 3.05 per person over two hours. Both the lady and Phillipe came out at seperare times asking to see the ID of every person at the table even though only 3 of us were drinking. I have my RSA as does a lot of people at this work dinner, we paid for the bill and left straight away to continue the night instead of spending another $150+ for another round.