Copan - Dublin

I made a reservation for 4 PM, but when I arrived, I had to stand at the door in the cold for 20 minutes until a man finally came out to inform us that the restaurant was closed for a children's party. When I mentioned that I had not received any email about the cancellation, he insisted that he had sent one, rather than admitting that he hadn't. Another couple who had been waiting in the cold with us also did not receive any email notification.

Half of the menu was unavailable. We were informed that the only item not offered was chicken wings, but when we started ordering, we found out that items like pigshanking, hake, and others were also out of stock. This left us with limited options. The food we did receive was just okay.

This is a delightful spot for a meal! The food is really delicious, especially the burgers and apple pie. The staff is excellent. I've been there several times and will definitely keep coming back. The vouchers offer great value, and they treat you just as well as if you were paying full price.

I was disgusted with my experience in this restraunt i booked a table 4 a disabled person as ive just had spinal surgery a few weeks ago and it was my 1st time out of hospital and my last they have put me off as my mood was bad before and now im a wreck 1st no tables fo disabled persons as the lift was broken i had to TRY get out of my wheel chair which put me in AGONY for the night and CLIMB up on to a high couch why they did not say the lift was broken was beyond me when booking.then when I thought it could not get any worse I needed the toilet oh my goodness it was out of order I was told NOT so nicely by a waitress and when asked to sparked to the manager she acted suprised which was so fake my kids can lie better it was pathetic it was supposed to be conveniently fixed the day prior to my arrival and then if I thought this was not bad enough she had the cheek to offer to get 2 men to lift me up the stairs (in front of all of 2 tables that were full) but I wanted the ground to swallow me up I have NEVER been made feel so low about myself or my disability as this lady did in all my life I am utterly DISGUSTED at the treatment to be honest.she did not charge 4 the coffee which was included in my voucher I might add but not the Irish coffee my partner had never shall I return there VERY UNPROFESSIONAL as for the food OMG the starter yes delicious the main chicken my son of 15 yrs can cook better it was severely bland and as for shop bought chips REALLY come on thanx for making me not want to got out again and it was my 1st visit out after surgery a appreciate this

Went with my daughter and grandson and the staff were excellent...I had a voucher for two people but they made up a delicious Bolognese for my grandson who left his plate empty..will definitely be back...