L'oven Pizza & Homemade Deli - Dunedin

I have really been looking forward to dining at Catches.

Private room with sunset view for wedding party worked out great The drinks were strong and came by the bucket.

We are here Weds after Irma, on a recommendation of my mother in law.

So the food was great but I ordered it at 8pm and didn't get the food til basically 10 there was so many orders in front of me and the poor sweet man we running it all his self it was so hot in there he shouldn't be in there doing this work so anybody in the area if u need a job help this poor guy out I couldn't even be mad for waiting so long when I seen him trying his best the young lady could have helped him out delivery driver or not she knows how to do something in the the kitchen...... Guess that's the reason this poor fella is stuck there nobody wants to work... So if u find ur self in this situation just cut him some slack please. He really is a sweet old man!!!!

It took two hours for my pizza and chicken fingers to arrive. Once they finally did come, my food was cold, overcooked and tasteless. The pizza did not have cheese and the toppings included were minimal.I called to report my concerns and the employee that answered the phone was argumentative and attempted to defend the food, he was surly and denied my request for a refund and then hung up on me.Another employee returned my call to apologize for the service. They let me know that was the owner that I had spoken with. I am not someone who leaves negative reviews but I was completely shocked at the quality of the food and service I received.