Nando's Vincent Park - East London

I phone ordered a milkshake, 20mins later when I got there they didn't even make it

The service is absolutely horrendous, the only friendly staff member was at the till. That is after she finished chatting with her colleagues while we were waiting. Our waitress had to be called back to bring our sides 10 minutes after we got the chicken and drink, no apology. Amalinda Nandos staff is always on point, I stay in Beacon Bay but I'd rather use Amalinda for this reason.

Chicken bowl was stale. Clearly yesterday's leftovers. No table service. Order at the counter.

Tough chicken burgers… seems the norm these days.. a reminder of how overly expensive Nandos is and how underwhelming the food is! I placed an early order to be ready at 13:15. The food sat for how hours waiting? Cold chips soggy burgers, whole chicken manhandled into broken pieces. Won’t see me again. Dissatisfied and disappointed!

Rooms are now equipped with own DStv decoder....loved that....home feeling.