Feedback
Bidra med feedbackI was looking forward to this location for a while now, and I went to the store on Wednesday as soon as it opened! I had a great sandwich and I think the workers name was Ryan who made it. He was excellent and respectful! Props to everyone there for making the atmosphere inviting and welcoming! I will definitely be coming back.
The store was very clean and tidy, so that?s a plus. However, the sandwich making was very subpar. I?ve eaten at other Jersey Mike?s locations, so I thought I knew what to expect. Staff was very quiet, lots of mumbling. Most of them looked miserable and barely made eye contact. Asked for my sandwich to be ?Mike?s Way?. The employee drenched it with about 10 heavy shakes of the vinegar followed by the oil, so the sandwich was a slippery soggy mess. The next employee attempted to cut it in half which resulted in a slice about 3/4 down one edge of the sandwich. The boy who rang me up was very pleasant and friendly. When I got home the sandwich was falling apart due to the excessive amount of oil/vinegar. Looked like someone dunked it in water. I understand that this place just opened, so I will definitely give it another chance. Just wanted to give some feedback that they can work with to make it a better experience for customers.
The folks who were there were very polite and courteous. This was my first Jersey Mike's and it was awesome!!!! I got the Big Kahuna Jumbo. It's like 3 or 4 meals in one for me. Prices are reasonable for what you are getting. I'm glad I stopped by. Great job. Tommy
I ordered on the app at 12:15 for an order to be delivered curbside at 12:30. I understand that lunchtime is likely their busiest time, so I gave them extra leeway. (The app accepted the order. I arrived at 12:40 and indicated on the app that I was waiting outside. At 12:50 I went inside the store, and they had not even started to make the sandwiches I ordered. I asked about this and of course was told we 're busy, sorry . Duh! I 've eaten-in as well as taken-out at many Jersey Mike 's locations before, but the attitude of this store was an unusually poor one.
1st the good I ordered the regular portabello cheesecake hero, With extra steak and extra portobello. The extra wasn 't needed the portion was extremely generous. Unfortunately that 's where the good ends. I took my first bite and the whole sandwich fell apart. It seemed to have been put together with no care or skill at all. The cheese had a very processed and unnatural taste to it. The steak was the worst of all, it was cooked about an hour past extra well done, making it devoid of all moisture and flavor. It had the texture and taste of 2 year old beef jerky, not appealing at all. My hero was soaking g wet and fell apart and my steak was so dry I couldn 't even finish eating it. What a waste of $18. I figured I 'd give the place a try because it was new, I surely won 't be going back. I work in the foodservice industry, I highly urge people not to go here, very disappointing.