Ginger & Shallots Chinese Cuisine

I would love to give this place a -1 star as they have just repeatedly disappointed me and other customers a ridiculous amount of times. I thought from the first time I came here it was good and it was promising. But the more I came to eat there, the more horrible it got. From service to the quality of the dishes to even the cleanliness of the restaurant. Flies buzzing around, food sitting on the floor for who knows how long, menu is sticky... and the food was becoming more bland by the minute. The last time I visited this restaurant I walked out in annoyance. It was late at night but far from the time they were going to close and I sat there waiting in an almost empty restaurant for 40 minutes with only the one drink I ordered with other food items. It was stir fry noodles and the tofu and rice dish. And I waited 40 minutes to the point where everyone else got their food but me and my partner. Waitress didn't even care that we were leaving. Just had the most glum look on her face like she wanted us out. Horrible service, inattentive and rude. I hope no one comes to this restaurant and uses their money on other better places around the corner.

I would love to give this place a -1 star as they have just repeatedly disappointed me and other customers a ridiculous amount of times. I thought from the first time I came here it was good and it was promising. But the more I came to eat there, the more horrible it got. From service to the quality of the dishes to even the cleanliness of the restaurant. Flies buzzing around, food sitting on the floor for who knows how long, menu is sticky... and the food was becoming more bland by the minute. The last time I visited this restaurant I walked out in annoyance. It was late at night but far from the time they were going to close and I sat there waiting in an almost empty restaurant for 40 minutes with only the one drink I ordered with other food items. It was stir fry noodles and the tofu and rice dish. And I waited 40 minutes to the point where everyone else got their food but me and my partner. Waitress didn't even care that we were leaving. Just had the most... read more

This is the place I go when i don't know what to eat in Eastwood. Their dishes are average (certainly some are above average especially their chicken dishes). The quality of dishes is stable so I won't be like getting something terrible.

I haven't eaten the week. I saw the food treatment and reuse of rice thrown from customers rest in the big rice cooker and then reserved to other customers. this is a violation of the health standards of food treatment. the service was efficient, yes I agree. the waiters used the same gloves to serve food, the tables to clean and the floor, no change. the kitchen hand went to the toilet last night with gloves and came out with the same gloves. the chef with the island shirt also went to the bathroom with his choir. the service could be fast, the food can taste good, but the handling of food unhygienic. I will report this to health...read more

Dno about the complaining, but the service for me was fast and food well tasted. this is one of the few restaurants that are open until late (I think 1 o'clock) and my friends and I were hungry for a fast feed around 12 o'clock.