Bross Bagels - Edinburgh, City of

Filthy. The floor, the tables, the chairs, all filthy. They had overflowing bins right next to the counter. To top it off, I got a plain bagel (no butter, not even toasted) with two slices of packaged cheese. Will not be returning which is a shame, as it’s an attractive prospect, just dreadfully executed

We arrived at the till and I asked the server what kind of bagel would be best for a kid. She stared at me clueless “ohhhhh, any? I really don’t know”. Because there was a queue and she was staring at me with annoyance I decided to let the next customers go ahead. They bought a big bag of bagels and, after making me wait for 10 minutes the server just told me “sorry no more bagels”. We had to go after waiting at a filthy table. The place looks dirty and gloomy. The service is non existent. Worst place ever. Never coming back.

Holy mother of bagels. My bagel sandwich was out of this world. I enjoyed the Morning glory hole with vegan ranch instead of the chili Mayo, and IMMEDIATELY after eating it I wanted another. So delicious. Being from New York I am always hesitant to try bagels elsewhere as they always disappoint. I am happy to report there was no disappointment here. The bagels were thinner than NY bagels which made them PERFECT for sandwiches. The flavor was great too. All in all this place is great, there are so many vegan options, and I highly recommend.

Terrible quality of produce for price and poor service . Really gone downhill snd the owner owes lots of money to local portobello businesses apparently .

I ordered a vegan bagel to takeaway, with vegan cream cheese and vegan bacon. The bacon they put on it was real bacon. I ate some of it before realising, which was pretty upsetting as a vegetarian of 20 years. This was on the menu as a purely vegan option, it was not that i asked for a vegan version of a meat based bagel and it was also down on my receipt as vegan, plus labelled as such on the packaging, so shouldn't have been an easy mistake to make. I tried to get in contact online to highlight the issue privately, but was ignored. The staff did reimburse me when I went back and complained, but they didn't seem too bothered or apologetic. Just wanted to warn others with dietary requirements to triple check your order and your food before eating anything from here, although I personally wouldn't risk it again.