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Bidra med feedbackI mobile ordered a venti white peppermint mocha from them, when I got home, I saw it was only 3/4s of the way full. This is ridiculous. I paid roughly $6 for a drink, I expect it to full. When I called and complained, the guy who answered the phone had the excuse that ?sometimes the foam on lattes goes down?, however, I never told him what drink I had ordered; all that I told him is that I ordered a hot drink. Not to mention, my drink tastes mediocre, at best. I constantly have issues on the now rare occasions that I visit this location. I recommend avoiding this Starbucks at all costs.
I ask and custom &place &pay for my order, then the guy custom it in his own way!???? Ok you pay for your customization dummi! Not when i paid for it!!!! Follow the sticker you stick on the cup????????????
Visited Tuesday, 11/9/22 around 5:10 pm, the two female barristas were very rude. The one at the register rushed me to order,, I was never offered food items like it's customary at other locations; the other girl was grouchy and rude, put out the two hot drinks without sleeves and the cup smeared with caramel causing my hand to become sticky. Both females seemed annoyed and not happy to be working there. Starbucks needs to demand it's personnel give great customer service at all times despite their personal issues. Definitely will not be returning to this location.
Live the customer service, the staff is always friendly.
This location is disappointing. During my three visits, the drinks were only about 75% full, and it seems like they don't follow the recipes properly. I've found that most Starbucks locations prepare my usual orders consistently, but this one has failed to deliver each time. I would recommend avoiding it, as there are other nearby locations that are better. Even though this one is the closest to my apartment, I’ll gladly take the extra three-minute drive to the Sepulveda location in the future.