Shelley's Quality Meats - Endicott

The service was terrific with smiling staff and great suggestions for what to eat. I ordered their chicken salad on a roll and it was very good.

I order here for lunch at least once a week. Since I call ahead, my food is always ready in the 10 minutes it takes me to get there and the quality of the food never disappoints!

I always heard good things about Shelley's, so I went in a few months ago with a group of friends... and I won't be going back. Not even close to the quality people say it is. When we went in, we were often ignored by the staff, and it took forever to even get our orders in. The staff present weren't very personable and even came off as standoffish and rude if you tried asking them basic questions about what they had. The guy who took our orders basically made it clear that he wasn't in a good mood and that he didn't want to talk to us, which was very off-putting. (Side note: This wasn't the staff's fault, but the other patrons inside the store were incredibly rude and pushy, so I wouldn't recommend waiting inside if you have to go in. It took over an hour to get our subs once we ordered. No joke. And there were only a few other people inside! We found out at one point that they actually forgot to start making one of the subs we ordered. After they brought our orders out, the staff wandered off and didn't bother to ring us up. I waited by the register for a good five minutes, and in the meantime, other customers came in, and the staff actually took their orders and rang them up while I stood there! When we finally got home and ate, the subs were disgusting. The ingredients in the hot subs were all overcooked (including some blackened spiedies in my one friend's sub and the cold subs were sopping-wet messes that would crumble apart the second you tried to pick them up because they were so saturated. Ended up throwing most of mine out after forcing myself to wolf down some of it. They were basically all inedible. I guess the only silver lining is that the muffins I bought for the following morning were pretty good. But that couldn't save the experience. Never going back. Rude staff, ridiculous wait-times and terrible subs aren't worth it. I'm shocked by the good reviews, particularly of the subs. This was the single worst first impression I've ever had from anywhere and the food sucked, plain and simple. Never going back to Shelley's.

Pretty good food, Subs are good, Pizza isn't bad and there generally is always a place to sit down and eat. Don't expect seated service.

Shelley 's has been around my whole life and I have recently re discovered it. It is seems to have pretty much stopped being a small grocery store like it used to be and is focusing on their deli and butcher shop. So as far as their deli goes, their subs are amazing. Funny how it is next door to a Subway...I have no idea why you would choose a subway sub over a quality deli sub. The staff is always friendly and you can call in your order ahead of time.