Mcdonald's - Enterprise

They got rid of the soda machine, so you can't refil your drink. Seriously?

I don't normally review fast food restaurants, but wanted to rate this McDonald's since it was literally the best experience with a fast food restaurant I've ever had.I walked in, sat down, and proceeded to order food using the app. After fumbling for a few minutes with trying to get my order using my points, I managed to complete my order and the food was delivered quickly. I ordered twice and had the food delivered to my table. Both employees were prompt, professional, and very friendly. They both were attentive and worked my additional requests for drinks and sauces without the typical roll of the eyes or facial expressions that seems to be the norm today.Additionally, there were a lot of employees at this location. I'm sure many of you have noticed that fast food restaurants are cutting employees and even forcing you to use a kiosk to order. It's nice that at least one place seems to be bucking this trend.Kudos to this McDonald's and their employees.

Asked for extra ketchup salt. 7:45am Waited up front of the drive through for a breakfast sandwich, 3 orders of hashbrowns, small coffee, a coke and 2 breakfast burritos...Wait up front??Got my order and not one salt or ketchup OR napkin or straw!! Had to go inside to retrieve and got an attitude. Condiments utensils go with the food, to not include any is completely ridiculous! Great start to a morning! Thanks Micky D's!!Wont come back to this McDonalds, ever!! AND the breakfast biscuit was microwaved and kind of hard/stale... : (Hey employees....Do your job!! They act like the company takes 10 cents out of their pay for every condiment and napkin they give out!!

Forget to order a special burger (quarter pounder w/ 1 slice of cheese) you’ll never get it right!! No human to order from (frustrating). Never again will I go in that store.

Title: Disappointing Lack of Condiments and Nonchalant AttitudeI recently had an unfortunate experience with McDonald's that has left me quite dissatisfied. Despite placing my order, confirming with the manager, and specifically requesting condiments, my orders consistently arrive devoid of any sauces or extras.Condiments play a significant role in enhancing the flavors of the food, and their absence has been a major letdown. It's disheartening to encounter such a lack of attention to detail, especially when I've taken the extra step to confirm my condiment preferences with the manager.What's even more frustrating is the seemingly nonchalant attitude displayed by the staff. It feels as though they enjoy getting away with providing subpar service, pulling the rug from under customers who expect a complete and enjoyable meal.For a fast-food giant like McDonald's, one would expect a higher level of customer service. The taste of some items heavily relies on the accompanying sauces, and without them, the overall experience is compromised.I urge McDonald's to address this issue and instill a more customer-centric approach within their team. Condiments may seem like a small detail, but they can significantly impact the overall dining experience. It's time for a change and an improvement in the attitude towards customer satisfaction.