Dickey's Barbecue Pit - Erie

If I could give this place zero stars I would. I ordered dinner for a party on Friday and I gave this place hours in advance notice. The order was confirmed by the restaurant about an hour before I was to pick up the order. I got to the restaurant on time and the told me they couldn’t fulfill my order and just took the next customer in line. NOW I HAVE TO WAI FOR THEM TO RESPOND TO PAYPAL TO GET MY MONEY BACK. The people working had no social skills to properly deal with the situation.

I 've had Dickey 's from many other locations, this by far is the worst. While spending time in Erie, we decided to order take out, and to our surprise, they were closed; yet still taking orders from customers while taking the money in the process! Upon showing up to pick up the order is when we were greeted by an employee who said they were closed for catering only and that we would be receiving a refund, that was on Thursday September 15th. Still there has been no refund after calling corporate and this locations management, whom are very incompetent.

All the help that works there are very rude and not welcome in the least and from this reason will never return.

In Erie for the night. Wanted BBQ so thought we would try this place. Placed the order from the hotel room, drove over only to find the restaurant was dark and not open for business. Supposed to be open until 9pm and it was 7;30. Not sure how I will get the charge reversed, but not happy about this outcome.

Fantastic food! Good prices and friendly service. Came into Erie hungry, first time here and the burn ends called my name. Delicious!