7-eleven - Essexville

New owner doesn't have any idea how to order keep the place clean or what it needs she's oblivious of what needs to be done or ordered

Wanted to know if I can have UPS drop off a box at your store? I had things stolen from my front door

The cashier needs to improve her customer service skills or there may be a deeper issue at play. My daughter, who is Black, visited the restaurant around 9 PM and wanted nachos, but the chili or cheese needed to be replaced. With 30 years of experience in customer service, I know that replacing those items only takes about 90 seconds. It was frustrating to see her stand in the corner while seven white customers were served before her. The cashier should have acknowledged my daughter's wait and apologized, then promptly addressed her order while continuing to assist the other customers. I will be returning to ensure this matter is addressed, and if it happens again, I will document it and share it publicly.

I really enjoy the coffee at this place, especially when served by the team, particularly Tatum and Vanessa. You girls are the best!

Thank you all! I really appreciate it—fantastic service! I had my Slurpee delivered from ActiveMenus.