Sansei Japan - Eureka

Perfectly good chicken teriyaki cooked to order. I got extra chicken for a dollar more and it was definitely filling. If you're at the food court at the mall this is definitely a solid option.

They have the best california rolls. They should be known for it. Their other items are ok. I like my rice with just a little sauce but they smother it. They are the traditional japanese. The shrimp was good. Slightly greesy but was good. Their noodles are not Chinese so they are super thick and orange color. I love the mushrooms and pineapple.

The customer service is consistently fast, the atmosphere is fantastic, and the staff is really friendly. I’ll definitely come back when I'm in the area again.

I frequently visit this restaurant during my lunch break since I work at a store in the mall, and the staff here are always very friendly. Today, I made an order but realized I had forgotten my debit card. The gentleman at the counter—which I think might have been the owner—was incredibly kind and reassured me not to worry about it. His generosity really moved me to tears. I promise to give them a generous tip the next time I visit. Thank you for your compassion in such a harsh world.

The food is great, and you get a generous portion, but the restaurant seems to be understaffed. The customer service isn't bad, but it feels a bit robotic. The wait time is extremely long, and I can’t help but feel they prioritize DoorDash orders over in-person customers.