Sam's Club Cafe - Fairlawn

I wanted to share my experience at Sam's Club. I rated it 5 stars as it is an excellent place to shop, except for their bill pay system. Previously, customers could easily pay their bills at the returns counter, which was fast and convenient. However, now they have to pay at the cashier, which is inconvenient and unnecessary. On my recent visit, I forgot to pay my bill because of this change, and I have heard others have had the same issue. I believe that management should reconsider this decision and prioritize customer convenience. If there is a valid reason for this change, I would like to know. What are your thoughts on this issue?

I experienced very poor customer service and a lack of care at this restaurant. When I tried to call to make a reservation, I was put on hold for an extended period of time. Despite there being around 130 empty tables, my wife had to drive to the restaurant to secure a reservation for us. I opted not to go because of the flat tire on my car, which had to be replaced after waiting for hours for repair service. Despite arriving at 5:30, there were no cars being serviced and the staff seemed uninterested in helping me. It was clear that they lacked motivation and enthusiasm for their work.

Today, on March 18th, I visited Sam's Club with my two children. As soon as we walked in, a tech salesman approached us. Despite my polite "no thank you," he continued to persist, insisting on telling me about a deal for Sam's Club members. I had to repeatedly tell him that I was not interested, as he continued to follow me and tried to convince me by saying "it'll only take 10 seconds..."

The store is nice and grest customer service. their credit card is awful. i was at one point learning how to use my new cell phone and started to click on links in my spam folder and someone stole my information and resulted in me losing thousands of dollars some of it on their credit card. I am in an awful place because I'm disabled and can't pay anything but the minimum due each month. the bank they use is a full fledged loan shark who preys upon the disabled.

The store is nice. The selection is good, but they a justenergy provider in there getting people to change providers. He was aggressive too aggressive, he promised a sams giftcard if I change. I did not receive the giftcard. Sams Club should not have salespeople like him in their store with promotions representing them when they have no intention of following through. Justenergy rips people off to get their sales. That is bad customer service.