Royal Cafe - FAIRPORT

Wonderful customer service and the gelato and food is so delicious!! must try in fairport

This restaurant offers a variety of international delicacies that European and Russian friends enjoy. The owners are from the area, and the prices are a bit higher than for ice cream. There are no free samples, but you can choose between three, four, or five scoops. Mixing flavors is highly recommended, but be careful to avoid combinations that don't go well together, like coffee and kiwi. I tried a combination of kiwi, mango, coconut, pineapple, and pear, and it was delicious.

If you're tired of the typical ice cream stores in Fairport, look no further than Royal Cafe! This charming little shop offers delicious gelato along the recently updated foot and bike path in the village. The store is clean, with cozy outdoor seating, friendly staff, and a wide variety of unique gelato flavors. While you can never go wrong with ice cream, trying something different can be a refreshing change. Experience a taste of Italy right here in Fairport at Royal Cafe!

Lots of different flavors. Convenient but pricey. Make sure to double-check your order before you go. They often forget to include items in your takeout bag. It's quite disappointing given the high prices. Even when you bring it to their attention, they don't make things right. The poor customer service left a bad impression on me, to the point where not even the delicious Gelato could convince me to return.

I had a terrible experience with the customer service at this restaurant. I understand that every place has its own rules and health regulations to follow, but my complaint is about how I was treated and spoken to. I walked in with my dog, as I have done in other dog-friendly businesses in the area. The woman serving me was even going to serve my dog a little dish of vanilla. However, a man came out and rudely told me to leave with my dog before I could finish ordering. I was shocked by his tone and attitude. As someone who works in customer service myself, I believe there are better ways to handle such situations. I would have appreciated being educated about their policies regarding dogs rather than being spoken to so disrespectfully. The man's behavior was completely unprofessional and I don't think I will be returning to this restaurant in the future.