Subway - Fall River

Really BIG subs. They load on the goodies. I couldn't finish mine. Will IBe back? You betcha

I have eaten a sub, wrap or salad many times from different Subways around the HRM. I love their variety of breads, meats, and veggies to make each order perfect for each customer. Also I have always been greeted by a friendly staff member who answered any of my questions.

Extremely busy store. Customers were all very patient, Sandwich Artists were remarkable. Store is always very clean and organized.

What an awful experience. First time going there. Restaurant side is closed due to staff shortages. I go through the drive through for the first time and wait for a person to ask for my order. Nothing happens so I move ahead and ask how I can get a sub. I was supposed to order through some kiosk. No instructions to the public on how to order. The employee was an ahole. After I spoke my mind, I drive around and he was complaining about me to the customers behind me. I was willing to spend money, which in the long run supports his wages. Very poor service even with the limited staff. All he would have had to say, is what can I get you . I would have even pulled out of the drive thru cue and wait.

My husband and daughter got subs for supper. The man making the sub was wearing no hair net and when they got home my husband’s sub had hair in it and that grossed my daughter out. So no one got to eat. When I called, the lady I spoke to was very nice and polite. Unfortunately they have no manager or supervisor on duty that could do a refund for the hair in the sub. Then I was told that I could only get a refund if we had our receipt. Which the gentleman with no hair net did not give them . So my question is if you weren’t given one how does one get a refund for a foreign object in your food.I will call tomorrow when there is actually a manager on site to deal with issues.