Sonic Drive-in - Farmington

Since when is it usual that the drive by the workers ask them whether they want to change their order back. it's rude.

Could have put more than a single line of cheese to cover the tots missed about half of them. Drinks were great.

20th in FarmingtonI asked the sonic rep for a drink carrier and she got mad and made me wait extra long in the drive thru. I also notice she only have me my change no receipt. It clearly states that if a receipt is not given with your change ask the manager for a coupon for a free cheeseburger, so I asked and they denied me. So I asked for a refund and handed my melted drinks back. She took her time giving me back 11.13 on a gift card and said she can only give refunds on a sonic card no matter what you pay with. Meanwhile the staff are all laughing including the Manger on duty. I will never go back to that location ever. Immature staff who have know idea what work truly is. All I asked for was a drink carrier and it set off about an hour wait in the drive thru. Oh and they continued to serve the vehicles behind me.

The absolutely worse customer service. dont spend your money here. the breakfast for my daughter here on the way to school, the lady who took the order did not let me give up another order so I tried to order in the window and she kept the window closed. of course, to say that I went without my order and went to the mainsenker wayyy better service) 20. st sonic has zero customer service skills, they were not busy. we were the only car there, now we know why they don't have customers at 730am. the people forget what they said when they apply for the job.

We ordered ahead on the app for 2 large drinks. The app said our order would be ready by 2:19 PM. The order didn't come out until 2:35 PM. Our drinks were completely wrong and we didn't want to wait another 20 minutes to get new ones. The wait is terrible every single time we come. We will not be back until they start prioritizing customer service.