Jack Diane's - Fernandina Beach

The food and service are average. With so many excellent restaurants in Fernandina, I wouldn't recommend spending your time here.

First off, the employees seemed completely clueless. They had no idea what was in the dishes they were serving or what drinks were available. Overall, they were the most unhelpful staff we've ever encountered. When it started to rain, my aunt asked one of the waitresses, "Where can I get an umbrella?" and the response was, "I don’t know, I’m not from here!" Every question we asked was met with the same “I don’t know” answer. We should have taken that as a warning, but we went ahead and ordered anyway. It took an eternity for our food to arrive, and when it finally did, three out of the six entrees were absolutely inedible. We literally couldn’t chew a single bite! The other three meals were mediocre at best, but thankfully, they were at least edible. I've never experienced anything like that before. We ended up sending the uneaten food back and decided to just order a pizza instead. The pizza looked like it had been made by a five-year-old, but at least it was somewhat edible. At that point, we thought, "No harm done." Then came the bill. Can you believe they charged us for the inedible food we returned? We were shocked! A scene broke out as the waiter said he didn’t have the authority to adjust our bill, so we insisted he get the manager. When he returned, he told us the manager said we still had to pay because they couldn't reuse the food. Well, they never should have served such awful food in the first place! We insisted that the manager come out to talk to us, but she refused! We explained that we wouldn't pay for the food we sent back. We settled our bill for the drinks and what we actually ate and left. Please, understand that there’s a reason so many negative reviews exist. If there are any positive reviews, I’d bet they were posted by the owner. This was the worst experience of our lives!

We were eager to order the dishes that had drawn us back, but unfortunately, they were no longer available. The menu feels a bit overly expansive for such a small café. I opted for the beans and rice, which were claimed to be vegetarian. The server needed to check on that for me, which always raises my suspicions. Regardless, the dish turned out to be quite tasty. It was served with soup, but since there were no vegetarian options available, my boyfriend chose the corn chowder, which he found quite good, and I enjoyed his salad. He ordered a pasta bowl that came with crab and shrimp. He mentioned the crab was real, not imitation, and he polished off the entire dish, saying it was good—he seldom rates anything higher than "good." Overall, the food was plentiful, served piping hot, and delicious. I think I would need to try a few more menu items before deciding whether we would return frequently if we lived in the area.

Fantastic restaurant with an outstanding location and delicious vegan choices. We especially enjoyed the French toast, chocolate chip pancakes, and the Veggie Bennie.

If I could, I would give this restaurant 7 stars. The service was incredibly good and friendly. The prices were reasonable, and the food was fantastic, presented beautifully. When we left, there were only two people managing the place; I believe Jack was one of them, and he handled all the delicious dishes with a warm demeanor and great care. As I mentioned, the food was delightful and made me feel like I was dining at someone's home. Keep up the great work, team!