Sweet Chestnut - Fife

The initial impression given by the waitress was unprofessional and unpleasant. When I asked for water, she responded in a sarcastic manner. After finishing our meal, she asked if we wanted dessert and when I declined, she sarcastically repeated my response. When I addressed her behavior, she suggested she would try to be nicer next time. This lack of customer service etiquette made myself and my boyfriend feel uncomfortable. However, the food was delicious and the woman carving the meat was friendly and welcoming.

Sweet Chestnut seems to have new management, and I have to say, it's made a big difference. The staff were welcoming and enthusiastic, the service was faultless, and we thoroughly enjoyed the carvery and coffees. The dog-friendly area was perfect for our furry friend, and he was given special attention with complimentary water and food. Overall, it was a very enjoyable lunch and great value for money.

I went to this restaurant tonight. When I arrived, I was informed that they had run out of meat at the carvery. I had to flag down a server to place our order as we were being ignored. We ordered starters, mains, and drinks. The starters took a while to arrive but were okay. We waited a long time for our mains. When I inquired at the bar, I was told that they were still being prepared and would be ready in a couple of minutes. After waiting for 10 more minutes with no food in sight, I asked again and was told that they were still being plated. Fed up with the wait, we decided to leave. We will not be coming back. I recommend avoiding this place at all costs.

Visited with my friend yesterday as we haven't been for a while and both opted for the carvery as we both love a roast dinner. As usual there was a huge amount of food (didn't eat for the rest of the day! our only complaint regarding the food that was it wasn't the hottest, more on the lukewarm side, but it was all cooked and still tasted nice. Wasn't too busy during our visit so staff were attentive and keeping up with clearing the tables as soon as they were vacated. A good visit having not been since before Covid.

From the moment you receive a warm welcome, the staff are so attentive throughout.The restaurant was warm and comfortable with spotless toilets.The Carvery Chef was friendly and the food hot and tasty ie two roasts and a large array of vegetables with the trade mark huge Yorkshires.The waitresses were never intrusive and very helpful.We had the regular carvery then apple crumble and custard, a Pepsi and a latte which came to only £24 due to the welcome 30% off offer.Only the lack of limitless colas disappointed.There was ample parking and a play are for infants.A vegetarian menu was available.The disabled were well catered for.We will return.