El Pollo Loco In Spr - Flamingo Heights

Employees were rude, snappy, especially the older lady with short hair. I think she was the manager. Also, the kiosk are a pain to use especially if you have survey coupons, but the lady was quick to tell me I must use it in a rude tone as she walked away. The menu prices were not the same as what was posted on the glass, and when I asked about this, the lady rudely told me the prices will go back up once they take the stickers off the glass. Food was good restaurant was fairly clean, but I won’t be back.

The food is always very good excellent customer service fast I recommend it

I went in here to order and they refuse to accept my order unless I use a touchscreen computer device sitting on the counter. I ask why and they said that the company is replacing the people with the computer ordering system. I recommend to boycott this horrible service for refusing human interaction. Totally unacceptable.

The food is good at this location, the only problem workers here work soooo slow. While I was waiting for food I wondered how was the attendant even hired. She was slow, very slow. Please hire people who do not come to work just for money but workers who come to work to make money but driven with passion of what they do at work.

This is a west coast chain that my friend just HAD to go to. Decent food, good portions, and good price. The dine in area could have been wiped down more often.