Gyu-kaku Japanese Bbq - FLUSHING

Don’t even get me started on the service is SUPERB!!!! They immediately took care of us at the front and got us a big table for 6 people, the staff were friendly and super nice! The food was amazing we loved all the food, the service really caught our attention!Food: 5/5

Awesome servers always. Jackie, Mo, John, Sean, and others are fantastic.

Every time I come here I have a great time. The food is amazing and the service goes above and beyond .

I don’t know who was our server but he ruined whole experience of our eating out.First of all this restaurant need to be clear about gratuity tip. They told us we are big group and they will be charge 20% gratuity tip. We agree with it and at the end we check receipt. But there was no tip include. We asked server and he said it is not included. So I asked again that is it mean we can choose the percent. HE SAID YES. And guess what, sever took our card and pay and he charge the tip without any notice. 20%!! we was gonna tip lower than 20% cause of their horrible service…Today was my friend’s birthday.I BRING ICECREAM CAKE. I double check that they can put it in the freezer, they said yes. I bring the cake to host and he just leave it outside even I told him it is ice cream cake. I told him again this is icecream cake if you can not put it in freezer we will eat right now. Finally he said he will put it in the freezer… Ok that’s fine ice-cream cake is not usual, but the main part happened when we ask to bring it out. It was surprise to my friend. After we finish eating I sneaked out from table and go to sever and ask to bring out the cake to celebrate. OMG what is wrong with him. He came to our table and ask aloud in-front of birthday boy “do you need cake right now, and do u wanna celebrate or just only bring the cake”. Jesus now birthday boy know we have something. Ha.. after that he came to our table again… “Which one is ur cake is it rainbow cake? Are u sure?” I gave up at that point. They bring the cake out after whole as mass and tryna sing the song not even with smile just clapping with mad face facing somewhere else. If they will do like this don’t let the customer know they have birthday service. I was done with it. They even NOT BRING UTENSILL(spoons) to eat, NO PLATE to share just the cake. We was not able to eat and so done, we want the box back so we can bring home and eat in peace. They told me they lost the box and string. They end up find box and bring it but with tofu pieces stick on it… and tape with box tape cause they lost string…Cake was melt, we forgot what we ate in there today cause of dealing with tip and cake.. So exhausted… So disappointed…

My friend brought me here, it was cool. The food is all very affordable and delicious. I had egg fried rice, soft...it comes crispy too, I tasted both. My rice was brought to my table, the egg was added and tossed and fried right in front of me. I didn't expect that but I loved it so much. I can still smell the lovely warm toasty rice and delicate egg as it sizzled; increasing my hunger. It tasted as good as it was aromatic. The garlic noodles are far from basic. So so good, flavorful and perfect texture. The spicy beef noodle soup was yummy. The meat selections we had were all tender and delicious. My friend kept ordering more. I had to rate the service and atmosphere 5 stars because it's unique. The team that runs this restaurant actually makes the atmosphere what it is. Let me explain...the staff is cool. They're really chill. The waiters are more like a friend or neighbor that's glad you came by hungry. I felt like they were charmingly eager to see us enjoy what they had on the stove. I like that. They really wanted to see me enjoy a good meal. They showed us how to use the grill, and told us the best cook times for our meat selections. I appreciated that. I look forward to returning to try other foods.