Dunkin' - Fort Mill

No money, the personal was a little friendly. was not the cleanest I had.

If you want fast friendly service, this is the location. This one is way better than the other location in town. Mornings are always busy, but that means fresh food. The morning shift staff are awesome.

I only drink one. vanilla spice. it is made with a powder, not a syrup. I can say the difference. it took not only 10 minutes to go the line to the first time, it was wrong. I asked to do it right. they have filled away and used liquid again. they might have a little powder in, but not much. there is an obvious difference. this place is always slow. it always seems that people lean and talk. go down the road at 77/Gold hill! every time I give him a chance, they'll screw it up.

If I could give zero stars, I absolutely would. This location does not accept mobile orders and does not allow customers inside the store. Their only service option is a drive-thru line. Although the line was fairly short—with no more than seven cars—it barely moved. I could see at least five employees inside while customers waited and stared longingly into the store. After waiting for nearly an hour in the drive-thru line, I finally reached the window and ordered my coffee. After another two cars ahead of me, who were both getting food and drinks, I waited an additional five minutes for my coffee. When I finally received it, the cup felt unusually light. I opened the lid to find that it was only half full. There was something floating in the foam, and when I moved it aside, I discovered there was a mistake! It was incredibly disappointing. I spoke to the manager, who yelled at me, claiming that the slow service was due to their need to manually enter orders into the computer. Then, she abruptly closed the window. The other employees just stared inside. This was by far the worst customer service experience I've ever had at Dunkin'. I've had issues before, but this was truly the worst!

The creamer in the coffee was curdled, and our companions returned theirs. My wife ordered a latte, but she couldn't tell it was off until she drank a little and became ill. It was a terrible experience overall. We likely won't ever return to another Dunkin' Donuts again!