Twin Oaks Bowling Center - Fort Sill

TOBC is the perfect place recreation for single soldiers, military families and friends and love ones We enjoyed the food, prices, bowling and billards. I was very surprised to see a bar for purchasing alcoholic beverages. Perfect for controlling under age drinking . If timing permits you can challenge other lanes for sporting activity . But what inspired us most was the employees who maintained the lanes. 5Easy

Awesome place for lunch breaks or gatherings. Love the touch tunes options

Decent food. A LOT of cheese on their pizzas though. Staff was decent enough for an afternoon, as in they weren’t rude, but I can understand what a long day at work feels like.In all, I’d definitely go back.

Half the lanes are consistently messed up. Employees are nice but management is not.

The bowling alley itself is beautiful and clean. My problem is more with the service. If it were a single example, I'd ignore it and talk it up to a bad day. My family and I did not visit this alley, but the few times we visited, we had bad experiences with customer service. The management must definitely address it and provide additional training on basic service capabilities / soft skills. It's not just about the alley. It's a bigger deal with the Strike Zone Cafe. The only nice person I met was a young man who could not be older than maybe 18 or 19. I understand. Customer service is not necessarily glamorous. I'm in the industry myself. But it is also not difficult to be nice to someone who is friendly to you. And even receiving the bad service, I still tried to smile and be kind, regardless of the attitude I received.