Dairy Queen Grill Chill - Freeport

I ordered a sheet ice cream cake, and the staff was incredibly friendly and helpful. I would definitely recommend this place!

We ordered three cheeseburger meals for $7 each, and they were terrible! The burgers were cold and only had ketchup and mustard on them. The fries were just warm. The tea tasted fruity because it hadn’t been stored in a clean container. We ended up throwing everything away except for the ice cream. When we informed the staff about the cold and unsatisfactory food, they just suggested we should have sent it back.

Clean, fast and the ice cream was made with plenty of toppings. Many places watching food cost too much and the product suffers. Not this place, they prepare it with a good amount of toppings.

I love this location! Positive music playing, amazing kind staff in an atmosphere that exudes love for all people. Wonderful assets in their team members Leah and Roy. Highly recommend going inside here and skipping the drive through. Worth it to seetheir smiling faces and engage in a conversation.

I ordered a cake five days in advance for my daughter's birthday, and my wife called two days prior to confirm the order. However, when we arrived on the day of the celebration, the staff had no idea what we were talking about. We went back the next day to get a resolution, but unfortunately, the icing had slid off the cake. They took it to the back to fix it, and after waiting for 30 minutes, we finally expressed our frustration with the situation. The best they could offer us was a 50% discount if we waited even longer to take the cake. I explained that we didn't have the time, as the party was in an hour, so we either needed the cake for free as it was or would leave empty-handed and never return. Overall, this experience was incredibly disappointing, and I will not be returning to this store. I am seriously considering avoiding DQ altogether after this frustrating ordeal.